Refund policy

At PlaSolvy, we aim to provide practical solutions that improve your daily life. If something doesn’t meet expectations, we offer a straightforward return process.

Return Eligibility

  • Items can be returned within 14 days of delivery

  • Products must be unused and in original packaging

  • Proof of purchase is required

Non-Returnable Items

  • Used or damaged items (not due to our error)

  • Personal hygiene products

Refund Process

  • Once your return is received and inspected, we will notify you

  • Approved refunds are processed to your original payment method within 5–10 business days

Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect

Damaged or Incorrect Items
If you receive a damaged or wrong product, contact us within 48 hours with photos. We will replace or refund at no cost.

For support, contact: raheel@plasolvy.shop